Terms and Conditions
To reserve you must be twenty-one (21) years of age.
All non-AirBnb reservations require a copy of your government issued ID (driver’s license, State ID, or passport) Please email or text us a copy of a photo ID that matches the person who made the reservation. We cannot officially confirm your reservation until we receive this information. This helps us ensure that you in fact made the reservation, and helps to prevent credit card fraud.
A security deposit hold of $200 will be placed on the card 1 day prior to check in. The hold will be released 1 day after check-out if no damages are caused.
A refund is not processed for "No Shows.”
Reservations made under false pretenses are subject to termination and forfeiture of all monies paid.
DIRECT BOOKING PAYMENTS - Payment conditions may vary by listing/booking site
Direct Booking at https://sandyfeetretreat.staydirectly.com
For the above booking methods - In order to book, an initial payment of 50% of the total booking cost is due. The remaining balance for your stay is due 30 days prior to your arrival date. If the final payment is not received within 30 days of the reservation start date, we will treat the failure to pay as a cancellation by you of your reservation, we may rent the condo to another person, and any prior payments will be forfeited. Reservations made less than 30 days prior to check-in date require payment in full at the time of booking. For Airbnb.com and VRBO.com listing sites, payment is due according to AirBnb and VRBO policies established at the time the reservation is booked.
RESPONSIBILITY
Guest (leaseholder) assumes financial responsibility for damages or loss caused by negligence or deliberate abuse to the structure, furnishings, appliances, equipment and grounds (wear and tear from reasonable use and damage by the elements are excepted).
Guest is responsible for payment and other facets of the responsibilities spelled out in the rental agreement. If the guest signing the rental agreement is not the credit card holder, the card holder must sign the rental agreement before check-in is allowed.
Guest understands and agrees that it is the sole responsibility of the adults to safeguard children. At no time should minors (under the age of 18) be left at the property without the Guest being present.
Guest is responsible for locking the property. Owner is not responsible for lost or stolen items.
SECURITY/DAMAGE DEPOSIT and/or NON-REFUNDABLE DAMAGE WAIVER
The Damage Deposit Amount and Damage Protection Insurance Policies may vary by listing/booking site
Direct booking at https://sandyfeetretreat.staydirectly.com/terms-and-conditions
A security deposit hold of $200 will be placed on the card 1 day prior to check in for direct bookings made through the above listed site. The hold will be released 1 day after check-out if no damages are caused.
Bookings on other platforms (AirBnb, VRBO, etc) may have different requirements for deposits and damage which must be adhered to.
CANCELLATIONS
Cancellation policies may vary on a listing service website service due to their respective system options, however this agreement establishes the formal/enforced cancellation policy. The guest named on the rental agreement is the only person who may cancel the reservation, and it must be done via the original method where the reservation was made.
Full refund for cancellations up to 30 days before check-in. If booked fewer than 30 days before check-in, a full refund is provided to guests who cancel within 48 hours of booking and at least 14 days before check-in.
A 50% refund is provided to guests who cancel at least 7 days before check-in.
Less than 7 days prior to check in date, no refunds will be provided
If you are concerned about possible cancellation, we recommend obtaining cancellation/travel insurance to cover your trip.
RESERVATION TRANSFERS
Only the registered guest named on the rental agreement may notify us either in written or verbal form of the requested change for a reservation transfer. A new rental agreement will be issued that must be signed and returned. No reservations may be shortened or changed 30 days or less prior to the original arrival date.
OCCUPANCY and PARTY SIZE
We do not charge extra fees per person but occupancy (including adults, children and infants) is strictly enforced in accordance with fire code, tourist permit, insurance restrictions, and preventing overload of condo’s mechanicals and utilities.
You agree and affirm that the party will consist of the number of adults and children you included when booking. At no time will the number of overnight occupants in the condo exceed the maximum capacity of the condo. The maximum for this property is 6 overnight guests.
Over-occupancy is a violation of your rental agreement. It is also an insurance, and a permit violation. You will be evicted without refund, forfeit $200 to the host, and may be cited with a civil fine by the local authorities.
CAPACITY CONSIDERATIONS & NOISE ORDINANCE
Our condo is to be used for the quiet enjoyment of our guests and is not to be used for parties,
large gatherings or receptions beyond the sleeping capacity of the home.
Our condo is located in North Myrtle Beach. Guests agree to adhere to any noise ordinances set forth by the city of North Myrtle Beach as well as any noise ordinances set by the Barefoot Resort and Ironwood Homeowners Association. Any police enforcement actions by the City, County, or HOA security are at the sole risk and expense of the Guest and may result in termination of your stay without refund.
SECURITY
Guest acknowledges the presence of an exterior doorbell camera next to the front door. There are no cameras inside the condo or any that intrude on private space. Any tampering with or disconnecting the camera will result in immediate eviction from the property.
PET POLICY – NO ANIMALS OF ANY TYPE
Pets are not permitted by renters or guests within the Ironwood community, per HOA rules and restrictions. Any guest found with an unauthorized pet will be charged a fee of $250 and evicted with no refund.
PARKING
Parking is permitted throughout the Ironwood community with an visually displayed parking pass. Please populate a parking pass from the folder on the welcome table, and ensure this is placed in your vehicle and visible at all times to avoid towing.
ARRIVALS / SELF CHECK-IN
Check-in time is 4:00 PM EST (local). Please schedule your arrival to coincide with or after check-in time.
We cannot guarantee that an early check-in will be possible, as our housekeeping crew’s work often is not complete until shortly before 4 PM. However, if a guest requests an early check-in and our housekeeping crew happens to finish early that day, then we are happy to let the guest know as soon as the property is available.
DEPARTURES / SELF CHECK-OUT
Check-out time is 10:00 AM EST (local). No refunds will be given for early departures. Before you leave, please read and follow the check-out procedures located inside the condo.a
KEYLESS ENTRY
Our condo is equipped with a keyless lock, making your check-in process easier and faster. We will send important information (condo address, directions, and your door entry code) either via your booking app or via email, two days before your arrival date. The code will not be active until check-in time on the day of your arrival and will terminate at your check-out
time on the day of your departure. Repeatedly entering the wrong code or tampering with the keyless lock could lock you out. If this happens, or you are locked out for any reason please call us and we will remotely reactivate your code.
TELEPHONE/INTERNET SERVICE/TELEVISION CABLE
The condo is equipped with complimentary WiFi internet access. We do not guarantee, nor can we be held responsible for, internet connectivity issues or internet speed. If cable or internet service is out, we will work diligently with the provider to restore the service as quickly as possible; however, a service call may be required to solve the problem. No refunds will be given or money prorated for cable or internet access problems. Additional charges may apply for technical support needed due to issues not related to the property’s internet access, such as guest’s computer error in configuration or guests resetting the modem.
Although we have not had any issues by ourselves or our previous guests, we do not guarantee that your cell phone will work in the condo nor will any refunds be given for cell phone issues.
TERMS OF INTERNET USE
The internet service provided is for the personal use of our guests. The guest and all those in their party agree not to use this service in a manner prohibited by any federal or state law or regulation. Transmission of any material in violation of federal or state law or regulation, including, but not limited to any copyrighted material, material protected by
a trade secret or material or messages that are unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene or otherwise objectionable in any manner or nature or that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national or international law or
regulation, is prohibited. The condo owners fully cooperate with any law enforcement investigation into illegal internet usage. We assume no responsibility for the content contained on the Internet. All content accessed or received by the User is at his or her own risk, and we shall have no liability resulting from the access or use of such content by the user.
NO SMOKING
No smoking of any kind (including tobacco, vape, and e-cig) is permitted inside the condo or on the back patio. Smoking on the property will incur a cleaning charge of $500 plus damages, including but not limited to the loss of rental income from future guests. Smokers should plan to smoke outside and properly and safely dispose of all smoking waste. Failure to clean up the area before departing will result in additional cleaning fees.
LINENS/TOWELS/SUPPLIES/EQUIPMENT
Linens and towels are provided and are the property of the homeowner. Please do not remove linens from the property.
MAINTENANCE & REPAIRS
The condo is well-maintained and consistently cleaned. However, like any home it may experience unexpected breakdowns or issues with utilities (electric, water, cable, etc.), appliances (refrigerator, stove, dishwasher, etc), or other items that are beyond our control. If something is not working, please contact us immediately via your booking app or the contact information provided during the reservation process. Every effort will be made to remedy unexpected situations and to correct problems in a timely manner. You can expect a courteous and professional attitude to problem solving. Refunds will not be issued due to malfunctioning equipment or 3rd party utility service problems.
PROPERTY USE & PROBLEM NOTIFICATION
Guests are expected to exercise safe, prudent, appropriate and cautionary use of our property. Guests shall notify us of any element of the property that they feel needs attention and provide us a reasonable amount of response time to remedy the situation. Your silence indicates full acceptance of the unit and its condition.
HOUSEKEEPING
The cleaning fee assigned to the condo rental is to ensure clean accommodations. The cleaning fee does not permit you to leave dishes, food, and trash about the condo. We expect you will
Remove all trash from the property, and the dishes to be placed on wash cycle in the dishwasher upon your departure. Failure to follow these guidelines will result in loss of all or part of your deposit.
TRASH
All garbage must be removed from the property and taken to the Ironwood community trash receptacle. The community trash receptacle is located on your right hand side as you exit the subdivision. There is a sign on your right-hand side directing you to the trash location as you exit the community. If you reach the community pool, you’ve gone too far.
LOST AND FOUND
We are not responsible for items lost or left behind in the condo, however if the item is located by our housekeeping crew we will make every effort to have it returned to you. We may be charged an extra fee for this service by the housekeeping company, which we would need to pass through to the guest.
DISPUTES
This Agreement/Contract shall be governed by and interpreted in accordance with the laws of the State of South Carolina and be treated as though it were executed in the County of Horry, State of South Carolina. Any action relating to this Agreement/Contract shall be instituted and prosecuted in Horry County, South Carolina. Guests specifically consent to such jurisdiction and to extraterritorial service of process. If any section, clause, paragraph or term of this Agreement is held or determined to be void, invalid or unenforceable, for any reason, all other terms,
clauses or paragraphs herein shall be severed and remain in force and effect. This Agreement is taken in full compliance with federal, state and local Fair Housing Laws, without regard to race, color, religion, gender, country of origin, handicap or familial status.
INDEMNIFICATION AND HOLD HARMLESS
Guests acknowledge, understand, and agree that Guests shall be solely responsible for any property damage, accident or injury to any person or loss sustained by any person, including loss of money, jewelry, and other items of personal property, arising out of or in any way related to Guests use of the premises or the items of personal property provided by the Owner. Guests shall inspect and be familiar with proper use and application of such items prior to using them. Guests hereby agree to INDEMNIFY and hold Homeowners harmless from any and all claims including those of third parties, arising out of or in any way related to Guests use of premises or the items of personal property provided therein. Guests hereby agree to hold homeowner, its Owners, employees and officers harmless and to indemnify the same against any and all claims which may arise during and after the course of rental as a consequence of any acts or omissions of condo owner, employees and officers. Guests assume the risk of injury or other losses relating to any recreational activities and will hold owner and its Owners harmless with respect there to. Thank you for choosing our condo as part of your vacation to North Myrtle Beach!
All non-AirBnb reservations require a copy of your government issued ID (driver’s license, State ID, or passport) Please email or text us a copy of a photo ID that matches the person who made the reservation. We cannot officially confirm your reservation until we receive this information. This helps us ensure that you in fact made the reservation, and helps to prevent credit card fraud.
A security deposit hold of $200 will be placed on the card 1 day prior to check in. The hold will be released 1 day after check-out if no damages are caused.
A refund is not processed for "No Shows.”
Reservations made under false pretenses are subject to termination and forfeiture of all monies paid.
DIRECT BOOKING PAYMENTS - Payment conditions may vary by listing/booking site
Direct Booking at https://sandyfeetretreat.staydirectly.com
For the above booking methods - In order to book, an initial payment of 50% of the total booking cost is due. The remaining balance for your stay is due 30 days prior to your arrival date. If the final payment is not received within 30 days of the reservation start date, we will treat the failure to pay as a cancellation by you of your reservation, we may rent the condo to another person, and any prior payments will be forfeited. Reservations made less than 30 days prior to check-in date require payment in full at the time of booking. For Airbnb.com and VRBO.com listing sites, payment is due according to AirBnb and VRBO policies established at the time the reservation is booked.
RESPONSIBILITY
Guest (leaseholder) assumes financial responsibility for damages or loss caused by negligence or deliberate abuse to the structure, furnishings, appliances, equipment and grounds (wear and tear from reasonable use and damage by the elements are excepted).
Guest is responsible for payment and other facets of the responsibilities spelled out in the rental agreement. If the guest signing the rental agreement is not the credit card holder, the card holder must sign the rental agreement before check-in is allowed.
Guest understands and agrees that it is the sole responsibility of the adults to safeguard children. At no time should minors (under the age of 18) be left at the property without the Guest being present.
Guest is responsible for locking the property. Owner is not responsible for lost or stolen items.
SECURITY/DAMAGE DEPOSIT and/or NON-REFUNDABLE DAMAGE WAIVER
The Damage Deposit Amount and Damage Protection Insurance Policies may vary by listing/booking site
Direct booking at https://sandyfeetretreat.staydirectly.com/terms-and-conditions
A security deposit hold of $200 will be placed on the card 1 day prior to check in for direct bookings made through the above listed site. The hold will be released 1 day after check-out if no damages are caused.
Bookings on other platforms (AirBnb, VRBO, etc) may have different requirements for deposits and damage which must be adhered to.
CANCELLATIONS
Cancellation policies may vary on a listing service website service due to their respective system options, however this agreement establishes the formal/enforced cancellation policy. The guest named on the rental agreement is the only person who may cancel the reservation, and it must be done via the original method where the reservation was made.
Full refund for cancellations up to 30 days before check-in. If booked fewer than 30 days before check-in, a full refund is provided to guests who cancel within 48 hours of booking and at least 14 days before check-in.
A 50% refund is provided to guests who cancel at least 7 days before check-in.
Less than 7 days prior to check in date, no refunds will be provided
If you are concerned about possible cancellation, we recommend obtaining cancellation/travel insurance to cover your trip.
RESERVATION TRANSFERS
Only the registered guest named on the rental agreement may notify us either in written or verbal form of the requested change for a reservation transfer. A new rental agreement will be issued that must be signed and returned. No reservations may be shortened or changed 30 days or less prior to the original arrival date.
OCCUPANCY and PARTY SIZE
We do not charge extra fees per person but occupancy (including adults, children and infants) is strictly enforced in accordance with fire code, tourist permit, insurance restrictions, and preventing overload of condo’s mechanicals and utilities.
You agree and affirm that the party will consist of the number of adults and children you included when booking. At no time will the number of overnight occupants in the condo exceed the maximum capacity of the condo. The maximum for this property is 6 overnight guests.
Over-occupancy is a violation of your rental agreement. It is also an insurance, and a permit violation. You will be evicted without refund, forfeit $200 to the host, and may be cited with a civil fine by the local authorities.
CAPACITY CONSIDERATIONS & NOISE ORDINANCE
Our condo is to be used for the quiet enjoyment of our guests and is not to be used for parties,
large gatherings or receptions beyond the sleeping capacity of the home.
Our condo is located in North Myrtle Beach. Guests agree to adhere to any noise ordinances set forth by the city of North Myrtle Beach as well as any noise ordinances set by the Barefoot Resort and Ironwood Homeowners Association. Any police enforcement actions by the City, County, or HOA security are at the sole risk and expense of the Guest and may result in termination of your stay without refund.
SECURITY
Guest acknowledges the presence of an exterior doorbell camera next to the front door. There are no cameras inside the condo or any that intrude on private space. Any tampering with or disconnecting the camera will result in immediate eviction from the property.
PET POLICY – NO ANIMALS OF ANY TYPE
Pets are not permitted by renters or guests within the Ironwood community, per HOA rules and restrictions. Any guest found with an unauthorized pet will be charged a fee of $250 and evicted with no refund.
PARKING
Parking is permitted throughout the Ironwood community with an visually displayed parking pass. Please populate a parking pass from the folder on the welcome table, and ensure this is placed in your vehicle and visible at all times to avoid towing.
ARRIVALS / SELF CHECK-IN
Check-in time is 4:00 PM EST (local). Please schedule your arrival to coincide with or after check-in time.
We cannot guarantee that an early check-in will be possible, as our housekeeping crew’s work often is not complete until shortly before 4 PM. However, if a guest requests an early check-in and our housekeeping crew happens to finish early that day, then we are happy to let the guest know as soon as the property is available.
DEPARTURES / SELF CHECK-OUT
Check-out time is 10:00 AM EST (local). No refunds will be given for early departures. Before you leave, please read and follow the check-out procedures located inside the condo.a
KEYLESS ENTRY
Our condo is equipped with a keyless lock, making your check-in process easier and faster. We will send important information (condo address, directions, and your door entry code) either via your booking app or via email, two days before your arrival date. The code will not be active until check-in time on the day of your arrival and will terminate at your check-out
time on the day of your departure. Repeatedly entering the wrong code or tampering with the keyless lock could lock you out. If this happens, or you are locked out for any reason please call us and we will remotely reactivate your code.
TELEPHONE/INTERNET SERVICE/TELEVISION CABLE
The condo is equipped with complimentary WiFi internet access. We do not guarantee, nor can we be held responsible for, internet connectivity issues or internet speed. If cable or internet service is out, we will work diligently with the provider to restore the service as quickly as possible; however, a service call may be required to solve the problem. No refunds will be given or money prorated for cable or internet access problems. Additional charges may apply for technical support needed due to issues not related to the property’s internet access, such as guest’s computer error in configuration or guests resetting the modem.
Although we have not had any issues by ourselves or our previous guests, we do not guarantee that your cell phone will work in the condo nor will any refunds be given for cell phone issues.
TERMS OF INTERNET USE
The internet service provided is for the personal use of our guests. The guest and all those in their party agree not to use this service in a manner prohibited by any federal or state law or regulation. Transmission of any material in violation of federal or state law or regulation, including, but not limited to any copyrighted material, material protected by
a trade secret or material or messages that are unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene or otherwise objectionable in any manner or nature or that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national or international law or
regulation, is prohibited. The condo owners fully cooperate with any law enforcement investigation into illegal internet usage. We assume no responsibility for the content contained on the Internet. All content accessed or received by the User is at his or her own risk, and we shall have no liability resulting from the access or use of such content by the user.
NO SMOKING
No smoking of any kind (including tobacco, vape, and e-cig) is permitted inside the condo or on the back patio. Smoking on the property will incur a cleaning charge of $500 plus damages, including but not limited to the loss of rental income from future guests. Smokers should plan to smoke outside and properly and safely dispose of all smoking waste. Failure to clean up the area before departing will result in additional cleaning fees.
LINENS/TOWELS/SUPPLIES/EQUIPMENT
Linens and towels are provided and are the property of the homeowner. Please do not remove linens from the property.
MAINTENANCE & REPAIRS
The condo is well-maintained and consistently cleaned. However, like any home it may experience unexpected breakdowns or issues with utilities (electric, water, cable, etc.), appliances (refrigerator, stove, dishwasher, etc), or other items that are beyond our control. If something is not working, please contact us immediately via your booking app or the contact information provided during the reservation process. Every effort will be made to remedy unexpected situations and to correct problems in a timely manner. You can expect a courteous and professional attitude to problem solving. Refunds will not be issued due to malfunctioning equipment or 3rd party utility service problems.
PROPERTY USE & PROBLEM NOTIFICATION
Guests are expected to exercise safe, prudent, appropriate and cautionary use of our property. Guests shall notify us of any element of the property that they feel needs attention and provide us a reasonable amount of response time to remedy the situation. Your silence indicates full acceptance of the unit and its condition.
HOUSEKEEPING
The cleaning fee assigned to the condo rental is to ensure clean accommodations. The cleaning fee does not permit you to leave dishes, food, and trash about the condo. We expect you will
Remove all trash from the property, and the dishes to be placed on wash cycle in the dishwasher upon your departure. Failure to follow these guidelines will result in loss of all or part of your deposit.
TRASH
All garbage must be removed from the property and taken to the Ironwood community trash receptacle. The community trash receptacle is located on your right hand side as you exit the subdivision. There is a sign on your right-hand side directing you to the trash location as you exit the community. If you reach the community pool, you’ve gone too far.
LOST AND FOUND
We are not responsible for items lost or left behind in the condo, however if the item is located by our housekeeping crew we will make every effort to have it returned to you. We may be charged an extra fee for this service by the housekeeping company, which we would need to pass through to the guest.
DISPUTES
This Agreement/Contract shall be governed by and interpreted in accordance with the laws of the State of South Carolina and be treated as though it were executed in the County of Horry, State of South Carolina. Any action relating to this Agreement/Contract shall be instituted and prosecuted in Horry County, South Carolina. Guests specifically consent to such jurisdiction and to extraterritorial service of process. If any section, clause, paragraph or term of this Agreement is held or determined to be void, invalid or unenforceable, for any reason, all other terms,
clauses or paragraphs herein shall be severed and remain in force and effect. This Agreement is taken in full compliance with federal, state and local Fair Housing Laws, without regard to race, color, religion, gender, country of origin, handicap or familial status.
INDEMNIFICATION AND HOLD HARMLESS
Guests acknowledge, understand, and agree that Guests shall be solely responsible for any property damage, accident or injury to any person or loss sustained by any person, including loss of money, jewelry, and other items of personal property, arising out of or in any way related to Guests use of the premises or the items of personal property provided by the Owner. Guests shall inspect and be familiar with proper use and application of such items prior to using them. Guests hereby agree to INDEMNIFY and hold Homeowners harmless from any and all claims including those of third parties, arising out of or in any way related to Guests use of premises or the items of personal property provided therein. Guests hereby agree to hold homeowner, its Owners, employees and officers harmless and to indemnify the same against any and all claims which may arise during and after the course of rental as a consequence of any acts or omissions of condo owner, employees and officers. Guests assume the risk of injury or other losses relating to any recreational activities and will hold owner and its Owners harmless with respect there to. Thank you for choosing our condo as part of your vacation to North Myrtle Beach!